Checkmate BDC Operating System · XBM Suite V3

XBM-109 — Franchise Deployment and Replication System - Operational Toolkit / Kit Operativo

XBM-109 · Publication Edition / Edición de Publicación

Location Readiness Checklist / Lista de Preparación de Ubicación

Purpose: Use this field tool during live operations, coaching, review, or certification.

leadership: ______________________________________________

staffing: ______________________________________________

technology: ______________________________________________

CRM: ______________________________________________

routing: ______________________________________________

training: ______________________________________________

QA: ______________________________________________

escalation: ______________________________________________

reporting: ______________________________________________

evidence: ______________________________________________

Evidence attached: ______________________________________

Owner signature: ________________________________________

Localization Change Request / Solicitud de Cambio Local

Purpose: Use this field tool during live operations, coaching, review, or certification.

requested change: ______________________________________________

business reason: ______________________________________________

core control impact: ______________________________________________

risk: ______________________________________________

approval: ______________________________________________

version: ______________________________________________

Evidence attached: ______________________________________

Owner signature: ________________________________________

Ninety-Day Launch Scorecard / Hoja de Lanzamiento de Noventa Días

Purpose: Use this field tool during live operations, coaching, review, or certification.

response: ______________________________________________

contact: ______________________________________________

appointment quality: ______________________________________________

show rate: ______________________________________________

QA: ______________________________________________

complaints: ______________________________________________

training: ______________________________________________

data quality: ______________________________________________

Evidence attached: ______________________________________

Owner signature: ________________________________________

Location Recovery Plan / Plan de Recuperación de Ubicación

Purpose: Use this field tool during live operations, coaching, review, or certification.

critical gap: ______________________________________________

restriction: ______________________________________________

corrective action: ______________________________________________

owner: ______________________________________________

deadline: ______________________________________________

evidence: ______________________________________________

reopen decision: ______________________________________________

Evidence attached: ______________________________________

Owner signature: ________________________________________